FORECOURT / CUSTOMER POLICY

Refund / Cancellation Policy

Forecourt is a digital subscription. This policy explains cancellation, regeneration and billing-review treatment.

Last updated 20 July 2026Governing law: England and Wales

1. Cancel any time

Cancel a monthly or yearly subscription through the customer portal. Cancellation stops the next renewal; access and the current allowance continue until the paid period ends. Deleting files does not itself cancel billing.

2. Unused allowance

Unused vehicle allowance expires at the end of each month and is not refundable, transferable or redeemable for money. Forecourt does not sell credit packs or stored value.

3. Output issues

If an image or video fails technically or misses the permitted background or lighting treatment, use regeneration first. Contact support with the task time and account email if repeated regeneration fails. Do not include private owner information in a support request.

4. Refund review

Except where mandatory law gives a right to refund, started subscription periods and successfully delivered digital outputs are non-refundable. We review duplicate charges, proven service-wide failures and unauthorised billing promptly. Approved refunds return to the original payment method; processing time is controlled by the payment provider.

5. Disputes

Contact support before raising a payment dispute so we can examine generation and billing records. This request does not limit any statutory consumer right.

Contact

The service is provided by JPM ASSOCIATES SCOTLAND LTD., 8 Harmony Court, Loanbank Place, Govan, Scotland, G51 3HN. Questions may be sent to support@jpmassocscott.shop or raised by telephone at +44 7723916821.